15 days ago
Competitive Salary & Benefits
Are you commercially aware, looking for a challenging role liaising with multiple sites, with a passion to grow and develop a service?
About the role
The role is responsible for the operational oversight and transactional service delivery to London Borough of Barnet from the two service centres (Belfast and Carlisle).
About Capita | HR Solutions
Capita HR Solutions is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.
We are the fastest growing provider of HR Solutions in the UK. We've built a reputation for meeting the HR service needs of our clients by listening to the challenges they face and working in partnership with them to create approaches that suit their businesses, their cultures and their people.
We work collaboratively to create insight and feedback and together we optimise HR functions to get the best out of people.
What you will do:
Work closely with the supporting HR service to ensure that the transactional elements and advisory work alongside each other to deliver a service which meets the customer's expectations and adheres to performance measures.
Ensure the achievement of business plan aims and objectives and contracted service levels.
Work closely with the HR Director to identify, negotiate and deliver change control outside of the contracted service to ensure business plan targets are met and exceeded where possible.
Has regular meetings with the customer and keeps them up to date
Spot opportunities to improve operational efficiency
Your experience will include:
* Good communicator and strong presentation skills - to be able to transfer knowledge to the customer and internal teams
* Well organised
* Ability to build relationships with the customer and the local teams
* Excellent interpersonal skills, open minded and creative
* People management
* Basic HR and payroll knowledge would be an advantage
* Thorough knowledge of contracts
What's in it for you?
At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.
What we hope you will do next
Help us find out more about you by completing our short application process - click apply now.
Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
Listen | Create | Deliver
Follow Capita on
Follow Capita on
Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us