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4 months ago
Salary band: Any
Location: UK, South East, Surrey
Job type: Permanent
Business sector: Both
Contact: Simply Recruitment Partner
Category: Generalist HR Jobs
Customer Service Trainer Huntress Group are currently recruiting for a motivated and enthusiastic Trainer to join our client based in Leatherhead. The post-holder will be responsible for the implementation of cost effective training strategies and developing staff performance within the business. Duties Include: Training and performance managing a team ensuring that targets are met and activity is high at all times.Maintaining and implementing existing training and development strategies.Identifying areas where further training solutions are needed.Working alongside senior management to monitor staff performance making sure that targets are being met and exceeded. Ensuring that motivation and enthusiasm levels are high within the team.Checking that all performance tools are being utilised by senior members of staff.Making sure that the team are up to date with any changes in processes.Liaising with members of staff within other departments and building strong working relationships. Specifications required: Must have experience working within a training managerial positionExperience working within a customer service environment.Strong interpersonal skills are essential, able to work with a team yet able to remain authoritative using own initiative.Previous experience developing team performance to achieve excellent results.Confident and resilient, able to demonstrate leadership skills yet maintain a positive and fun environment.Adaptable and motivated, can respond well to change and implement ideas. Huntress Group does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress Group acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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