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19 days ago
Reed Human Resources
Salary band: Any
Location: UK, Northern Ireland, Belfast
Job type: Permanent
Business sector: Both
Contact: Simply Recruitment Partner
Category: Employee Relations Jobs, Employment Law Jobs, Equal Opportunities Jobs, Industrial Relations Jobs, Union Jobs
Reed HR are delighted to support our client based in Belfast City Centre who are seeking to recruit an experienced Employee Relations Advisor to join their busy team? To provide accurate and timely HR and Employee Relations advisory and case management services in accordance with relevant legislation, current client policies, procedures and best practice.? To undertake a proactive and structured approach to all case management activities, including investigations, through to case closure.? To take direction from client line management / HR where appropriate and follow case escalation procedures in accordance with the agreed protocol.? To record and report on advice using the CRM system or any other relevant technology as appropriate.? To regularly report on case workload progress to the relevant Manager and escalate all relevant issues as appropriate.? To be responsible for any case management support delivered in relation to Employment Tribunals or complaints which are the subject of court proceedings in other external forums.? Supervise work of others as required.? To participate in training activities, ongoing coaching and agreeing personal objectives to ensure personal knowledge of ER issues and CPD is current and relevant.? To ensure the quality and quantity of your personal effort meets any and all relevant SLA and KPI requirements2 years practical experience of providing professional HR advice and guidance on Employee Relations mattersGood knowledge of employment law and best practice HRAttained or working towards Professional Membership of CIPDDesirable:Tribunal and court experienceExperience of HR in a Retail sector environmentExperience in the use of CRM HR systemsSystem records managementMI and HR Analytics experience Reed Specialist Recruitment Limited is an employment agency and employment business

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