Global Mobility / Relocation Consultant - - JAM Human Resources

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Description

Job Ref: AS/25975/GM
Package: Negotiable + Benefits
Location: Netherlands / Amsterdam
Job type: International Assignment / Global Mobility / Relocation Consultant
Position type: Permanent
Hours: Full-time
Availability: ASAP
Languages: English (essential), Dutch (essential), other European languages (desirable)
Contact name: Andy Shaw
Contact Company: JAM Global Mobility


The Background:

Reporting directly to the Relocation Services Manager this leading organisation is actively seeking an addition to their Global Mobility / Relocation Team. The successful candidate will be responsible for managing the relocation process from start to finish providing the highest levels of customer service.

The Role:

The successful candidate will be responsible for but not limited to the following:

Provide single point of co-ordination for all phases of International relocation activities on behalf of client

Management of assignee's expectations

Coordination with internal departments for the identification of appropriate accommodation and schools, according to the assignee's set of criteria

Complete briefing to Destination Services (field consultant) regarding the property visits and client
profile; making sure that the Destination Services Consultant has a clear understanding of the itinerary and the properties overall environment

Provision of full market orientation and settling-in information to the assignees during a de-briefing session.

Coordination and follow-up of all post house-hunting aspects, such as work permits, tax and insurance briefings, overview of daily living in country of destination, temporary accommodation, removal coordination, helpline

Management of the client billings and invoices billing approval process, including all sub-contractor costs

Dealing with Client's employees on a day-to-day basis in accordance with their policy

Deliver the International Relocation products and services to the employee

Be responsible for the co-ordination of other services, i.e., language, and cross-cultural training

Maintain and Manage relationships with the company's internal departments and external suppliers/partners in regards to reaching the clients expectations

Recognise, ensure and promote data integrity

Maintain compliance with the company's core values, practices, and standards

Train new internal personnel


The Person:

The successful candidate will have previous experience dealing with: international assignment, global mobility or expatriate management issues. Applicants must be customer focussed and have a good knowledge of the relocation process and the associated issues. Applicants with a good knowledge of the local housing market would be advantageous.

To Apply:

Please forward your CV along with salary details quoting ref AS/ 25975/GM or by calling Andy Shaw on.

In compliance with the new regulations (April 2004) in place under the Employment Agencies Act, JAM Global Mobility will require proof of identification.