Head of HR Service Delivery, Europe - cer Human Resources

This job expired on 23-05-2012

Here are some similar jobs for you to consider...

  • Client Delivery Manager 3 months ago

    Lancashire
    Salary band: £50k - £60k

    Our Talent Management Division has been delivering learning, development and consultancy solutions across the UK for over 25 years. We offer a wide range of developmental interventions that are des...

  • HR People & Culture Manager 18 days ago

    London, South East

    HR People & Culture Manager – Global Professional Services – London – £60K plus bensBD5820 This is a business with global reach. They have a reputation for attracting, ...

  • Head of People - International Brand 18 days ago

    London
    Salary band: £70k - £80k

    Our client is a fantastic international brand with a superb reputation in the industry and a high profile client base. They have an opportunity for a Head of People to partner with the CEO and lea...

  • HR & Office Manager. 18 days ago

    London
    Salary band: £60k - £70k

    This is an exciting opportunity for a HR Operations Manager to join a leading professional services organisation. This is a newly created role within the Firm and will have two main responsibilitie...

  • HR / Recruitment / Team Development Coordinator 17 days ago

    London
    Salary band: £30k - £40k

    HR / Recruitment / Team Development Coordinator £25,000 to £35,000 p a dep. on experienceBased: London E8 The Role The HR / Recruitment / Team Development Coordinator will work with the People team...

See more jobs like this >>

Job Title: Head of HR Service Delivery, Europe

Location: London

Position: 6-12 month Maternity Contract

 

Our client a leading international bank is looking for a candidate to Head the HR Service Delivery. The successful candidate will be responsible for the monitoring and delivery of HR Service Delivery for the Europe region including: HR operations, audit, risk and compliance for HR and HR budgets. You will also be responsible for managing service delivery team onshore and offshore that support HR service delivery; and for successful and seamless rollout and implementation of HR transformation agenda and project initiatives.

 

Main Responsibilities will include:

 

  • Leading and driving HR operational services across Europe.
  • Operations Management, Risk Management, Compliance and Budgets for a defined area – Monitoring performance and delivering against plans to achieve targets.
  • Successful & seamless rollout and implementation of HR transformation agenda and project initiatives.
  • Ensuring that there is a good standard of service aligning to the bank’s employee experience agenda and that improvements are driven in partnership with external vendors and the shared service centre teams
  • Managing the HR Service Delivery function across Europe by providing benchmarked processes, effective Risk management and optimizing operations delivery to achieve country business performance.
  • Management of Payroll function including full risk management, mitigation and compliance.
  • Responsible for end to end operations
  • Leading activities with the Business Unit Head - coordinating, driving and directing effective compliance and operational risk management at the Business Unit level and in collaboration with other HR teams.
  • Ensuring proper functioning of day-to-day controls, periodic monitoring activities and timely resolution of risk issues
  • Budgeting preparation and monitoring for HR Europe to ensure targets are met along with management of any opportunities.
  • Management of a range of HR policies at a country and regional level.

 

The Successful Candidate:

 

  • Knowledge and experience of HR operations, with execution through a shared services center.
  • Excellent written and verbal communications skills: proven success in writing and delivering strategy papers and other project documentation. 
  • Advanced process management expertise.
  • Strong influencing skills, consultative and negotiation skills.
  • Experience of working in a complex matrix environment across and dealing with demanding and fast-paced client groups.
  • Sound financial and commercial management skills
  • Experience in managing budgets.
  • Proven delivery capabilities
  • Strong work orientation, taking ownership to deliver on time every time.
  • Ability to work under pressure.
  • Assertive, tenacious and willing to challenge when required
  • Demonstrates a strong moral compass in all decision making
  • Highly driven and inquisitive and continually pushes for results