Human Resources / Learning and Development Officer - Cer Human Resources

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Description

Human Resources / Learning and Development Officer

Job Title: HR/Learning and Development Officer

Location: London, City

Salary: 30k incl. discretionary bonus and benefits

Our client a global trading company is looking for a HR Officer with a strong Learning and Development background to work alongside the other HR Officers . You will be responsible for approximately 200 employees and report to the Business Director.

Responsibilities:

• Training and Development: Design and deliver a range of training courses across the organisation. Training courses will include: Introduction to management and the role of the manager, Employment Law for Managers, Recruiting within the Law, Bullying and Harassment at work, How to conduct disciplinary and grievance meetings, Appraisal training, Improving communication skills, Improving leadership competencies and other behavioural training programmes etc. Review and evaluate courses in line with delegate feedback and business needs. Management of all training and development administration.

• Performance Management: Review, evaluate and provide assistance with the employee induction and performance appraisal programmers. Help the business identify employee training/development needs. Inform Management of employee training needs/development and produce a training proposal demonstrating cost benefit analysis. Identifying a list of professional qualifications required by the business.

• Business Partnering: This will include evaluating requests from the business and providing an appropriate course of action. Build strong relationships working closely with clients to meet business needs. Establish a succession plan process to identify and retain key talent. Maintain HR's profile and provide advice and guidance on a range of operational issues. Liaise with HR team and management to keep up to date with issues and initiatives.

• HRIS System: Daily maintenance and upkeep of the HRIS Empower including training all employees and managers on how to use HRIS EMPOWER-ME.

• HR and L & D Projects: Identifying, researching and implementing strategies to improve the department. Assist in the design and development of training projects.

• HR and L & D Administration: Involved in all administrative duties of the HR Department. Updating HR and L & D policies and procedures to ensure they are in line with current legislation and business needs. Co-ordination of the weekly HR team meetings including agenda preparation.

• Compensation & Benefits: Ensure the business is kept up to date with market intelligence relating to developments in compensation and benefits. Assist management with annual salary benchmarking and overseeing the annual review process. Assist the Department with monthly payroll preparation and reconciliation and employee benefit administration.

• Analysis & Reporting: Monitoring and reporting on employee trends including sickness and absence, headcount and turnover, employee engagement, employee relations, training and development. This includes the monthly Executive Board Report.

• Management of the recruitment process, employee retention, new starter and leaver cycle.

• Provide cover for other members of the HR Department

• Assist in other ad hoc HR duties as and when required

The Candidate:

• Ability to maintain a professional and confidential attitude at all times
• Excellent attention to detail
• Ability to produce accurate and legible written reports and data;
• Ability to communicate effectively and build a rapport with others
• Ability to organize and prioritise own workload in order to meet deadlines
• Ability to manage and influence managers to develop best practice
• Demonstrates resilience and remains calm under pressure

Qualifications:

• Degree educated or with comparable commercial experience and skills suited to the industry and position
• CIPD qualified/part-qualified or equivalent business experience
• Training qualification

EXPERIENCE & TECHNICAL SKILLS

• 2-3 years experience in a hands-on Learning & Development Officer role from either a Professional Services or Financial Services background
• Experience in managing all aspects of the training cycle
• Excellent communication skills
• Experience in managing training teams
• Understand of key learning and development theory, best practice, principles and practical implementation
• Be able to demonstrate significant Learning & Development experience and can provide tangible examples
• Be able to demonstrate generalist experience and can provide tangible examples is desirable
• Has had exposure to employee relations issues and can demonstrate awareness of current and upcoming employment law
• Knowledge of best practice in specific HR areas including recruitment, performance management, absence management, disciplinary, grievance and capability
• Possesses commercial awareness
• Previous experience in using HRIS Northgate Empower is desirable but not essential
• Extremely proficient in Microsoft Excel, Word, PowerPoint and Outlook