International Assignment/Global Mobility - JAM Human Resources

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Description

Job Ref: AS/32397/GM
Package: AED Negotiable + Benefits
Location: UAE / Abu Dhabi
Job type: International Assignment / Global Mobility / Expatriate Consultant In-house Role
Position type: Permanent
Languages: Arabic (essential) English (essential)
Hours: Full-time
Start Date: ASAP
Contact name: Andy Shaw
Contact Company: JAM Global Mobility


The Background:

Reporting to the Global Mobility Manager, the Global Mobility Consultant will be responsible for the on-going management of all international assignees. This will include end-to-end assignment management, employee relations and other mobility initiatives, supporting their international assignees through the various phases in the assignment life cycle.
In addition you will also be involved in the development and enhancement of mobility policies and procedures, initiating changes and providing communication to international assignees.


The Role:

The responsibilities of a Global Mobility Consultant include but not limited to the following:

Immigration services

Administration and management activities related to cross-borders

Destination Services

Have interaction with customers, other internal teams and assist in managing external vendors on specific matters for immigration, Visa and work permit formalities, as agreed with regional-country Leadership, and address service level issues

Assistance in gathering, filing the documents required to process immigration services

Continuous follow up with designated Immigration provider/sponsor/official PRO

Obtain any visas, residency permits, exit permits that may be required by any of company personnel to visit and work in ME in accordance with local laws and regulations in force

Monitor and report to the designated company person(s) on the status of the immigration case(s) assigned

Assist in analysing and providing solutions for immigration situation and inquires

Ensure the immigration tool that contains immigration guidelines is updated on a timely basis when changes occurs in Countries of responsibility

Be an active participant in additional global projects or initiatives as agreed with his/her supervisor

Assist in advising and enabling the business (engagement SE's and managers, HR, CFM) to make well-informed staffing decisions

Providing immigration analysis and advise to make time effective staffing decisions

Maintain close relationships with Engagement leads to anticipate staffing issues and answer complex questions

Have knowledge and use of all Mobility Tools and database

Helping assignees to understand policies due to complexity of the assignment

Assist in educating the business and other departments on international mobility aspects

Assist in contributing to ensure implementation of any policy changes in line with global guidelines in country(ies) of responsibility

Adhere to Mobility operating principles and deploy "service oriented" attitude

Be supportive in ensuring working relationship with external service providers in local country(ies) is established

Manage and resolve all standard and non-standard service delivery concerns and customer queries for immigration, health insurance, and miscellaneous matters in countries of responsibility

Responsible for the coordination of Destination Services within a country, geographic unit or region

Develops and maintains relationships with key customers, suppliers and internal corporate functions to deliver seamless mobility services

Oversee execution of Destination Services by all external vendors providing services for complex assignments

Identify and meet service requirements within boundaries of policy and corporate business objectives

Establish and maintain strong working relationships with internal groups to ensure consistent delivery of service

Resolve disputes related to external vendors

Monitor and measure program service levels and customer satisfaction

Review and improve service processes to optimize local service delivery

Continually seek opportunities to enhance benefits to all company customers

Ensure delivery of services, advises on policy changes and implements changes as agreed-upon within the context of both market trends and global, area and GU strategies

Influence compliance through effective communication of the overall program strategy and our preferred vendors

Review and process consolidated invoices from vendors where Destination Services are initiated locally


The Person:

Strong knowledge of the principles and practices of international mobility.

Good understanding in the areas of immigration, balance sheets, assignment package review, assignee transfer process and cost projections.

Ability to work in a fast-paced and dynamic environment, possessing a high degree of change management skills.

Excellent business acumen, analytical and creative thinking ability, and problem solving strength.

Possess excellent communication, interpersonal and influencing skills.

Able to work independently and as a team player, working with own team and across teams to ensure that a complete HR service is being delivered


To Apply:

Please forward your most up-to-date CV together with salary details quoting reference AS/32397/GM or by calling Andy Shaw on.

JAM Global Mobility is acting as an Employment Agency in relation to this vacancy. Should this position not meet what you are looking for, please forward to someone you feel may be interested in this position.