Intl Assignment / Global Mobility / Relo Manager - JAM Human Resources

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Description

Job Ref: AS/31868/GM
Package: Negotiable + Benefits
Location: Netherlands / Amsterdam
Job type: International Assignment / Global Mobility / Relocation Services Manager
Position type: Permanent
Hours: Full-time
Availability: ASAP
Languages: English & Dutch (essential)
Contact name: Andy Shaw
Contact Company: JAM Global Mobility

The Background:

Due to growth, this leading organisation is actively recruiting for a Global Mobility Manager to effectively manage the daily operations of the existing team. Reporting into the Director, the successful candidate will be responsible for the full range of services ensuring client satisfaction and operational excellence.

The Role:

The successful candidate will be responsible for but not limited to the following:

Maintain and enhance client relationships through on-going communication to assess client needs. Provide feedback on product/service and operational processes and issues that affect the achievement of client and company goals

Develop and implement specific strategies in conjunction with Director to achieve service excellence

Create an environment that fosters team effectiveness and cooperation

Evaluate client policy and recommend revisions and customization as appropriate

Provide consultative expertise regarding industry best practices and program administration

Compile, analyze and interpret data to monitor performance against standards in respect to services, revenues, fees, billing, create internal client reporting as necessary

Negotiate and monitor compliance with contractual agreements

Participate in and/or conduct client meetings to foster teamwork and enhancement of client relationships

Research information to assist clients in the development of new and existing international policies and compensation programs

Act as client advocate with suppliers by effectively communicating the client's philosophy and needs with regard to client relocation policies

Assist Director with budget planning, cost estimating, accruals and expense projection

Maintain and foster relationships with internal departments and external suppliers/partners in regards to meeting and exceeding client needs

Ensure global consistency and application of client policy and process

Develop and maintain all pertinent records and ad hoc reports for management review and decision-making

Manage special projects including client training, supplier training and client presentations

Drive productivity and increase margins through process improvement, project leadership, etc.

Work with Director/VP to continuously develop overall team performance, effectively utilizing team resources and implementing improvements

Assess strengths and developmental needs of employees and provide timely, clear and objective training and coaching

The Person:

The successful candidate will have previous experience dealing with: international assignments, global mobility and corporate relocation issues. Applicants must have proven people management experience with the ability to manage performance, coach & mentor others. Finally, the ability to build relationships with and communicate in a clear and confident manner with overseas HR departments and International Assignees is essential.

To Apply:

Please forward your CV along with salary details quoting ref AS/31868/GM or by calling Andy Shaw on.

In compliance with the new regulations (April 2004) in place under the Employment Agencies Act, JAM Global Mobility will require proof of identification.