Warning: This vacancy expired on 8th Jul 2008.
Job details
| Salary band |
£27k - £35k |
| Salary details |
35000 |
| Location |
North East |
| Job type |
Permanent |
| Company |
Page Personnel |
| Contact |
Fiona Heseltine |
| Specialisations |
Consulting |
| Posted |
1st Jul 2008 |
| Expires |
8th Jul 2008 |
Job Description
This market leading business has experienced much change over recent years and has subsequently enjoyed a successful period of growth and prosperity. We are now looking to expand the HR team with an additional Senior HR Advisor who will play a crucial part in ensuring the smooth running of its North East contact centre. We are seeking an outstanding HR generalist who can look after the following on site:
• Act as the primary point of contact for the workforce within your designated area of business
• Dealing with unions in a variety of issues
• Handling of complex disciplinaries and grievances from start to finish which must be dealt with in a professional manner and to all internal and external regulations
• Aiding the HR Business Partner both set and implement HR policies including recruitment strategy and performance management initiativeswhile also pro-actively tackling historic operational issues with innovative ideas
• Project based work as required on topics such as absence reduction, focus groups and work satisfaction analysis
• Supporting the training function to ensure staff remain at the exceptional standard the business c
It is essential that you are an excellent communicator and confident character who can interact and bond with colleagues of all levels. Ideally you will have a working knowledge of contact centres or pressurised environments such as retail, telecoms or financial services. A full CIPD qualification would be advantageous, as would a good grasp of employee relations and the solutions to issues that arise in unionised environments.
Our client is a well known and established brand with a North East contact centre
Up to 35k
Michael Page International is a world leading recruitment consultancy.
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