Warning: This vacancy expired on 28th Aug 2008.

Job details

Job Description

The purpose of the role is to align the HR strategy with the Operations Strategy. The role holder will be a key member of the Executive Team and will lead the implementation of the HR strategy for the Division with support from the wider Group HR team.
Immediate key priorities that need addressing are
1. Customer oriented culture;
2. Performance improvement;
3. Capability development and building a much stronger operational rigour and execution

KEY ACCOUNTABILITIES:

1.    Support the Retail Operations Director with raising the calibre of the Operations team to drive considerable culture change.

2.    Continually monitor the effectiveness of the organisation design within Operations and proactively seek ways for the organisation to improve efficiency and effectiveness.

3.    Developing high level Retail HR plans which support the Retail strategy. Responsible for embedding people values within Operations across all levels.

4.    Understanding business plans for each Division/Region and developing related HR plans, which support the Operations Directors (ODs) (including headcount/resource planning, succession planning, development and performance management; talent management; reward and recognition).

5.    Challenging and supporting ODs on improving people performance, including development, deployment and turnover of individuals. To oversee escalated complex ER issues.

6.    Management of a team of HR Professionals who provide day to day support for Business Development Managers and Managers within the business.

7.    Developing the calibre of people management capability within Operations, providing coaching and mentoring in this area.

8.    Finding appropriate solutions to improving operational people-related KPIs, including turnover, retention, stability, and performance management, and calibre and engagement/communication performance.

·       Monitoring and evaluation of the monthly KPI report, and working with the HR team to providing appropriate solutions/recommendations.

9.    Work with central Learning and Development in agreeing developmental activities for ODs, BDMs, Managers, Chefs and Team Players.  To help shape the overall L & D strategy for Operations.

10.Work with the central Reward and Benefits and central Functions HR team to ensure appropriate delivery in respect of work required to deliver the HR plans.

11.Support the Group HR Director in Business HR projects and strategy development.

12.Play a key role in the HR Leadership Team providing leadership within the overall HR function and ensuring best practice is shared across the organisation.

Apply for this job

To apply for this job, simply click on the "Apply for this job" button below right. By clicking the button you can track your applications through the website. Phone numbers and email addresses are removed from job details on purpose. Please do not email the website.

Recommend this job to a friend

Think this job might be up your friend's street? Recommend it to your friend and we will send them email on your behalf.

View more jobs from Interim Performers