Job details
Job Description
HR Service Administration Manager - London area
An excellent opportunity has arisen at an esteemed, highly profitable construction organisation managing the HR administration team.
The role is based around managing a team of HR administrators as a first line help desk for HR queries, making this a fully generalist role. Day to day tasks include dealing with holidays, absences, grievances and contracts. The role requires day to day liaison with HR Operations, the Data Team and even Resourcing Teams. An additional key duty is travel to regional offices of the client when required. Of course, it is imperative that one is comfortable as a communicator, team leader and motivator. A proactive, supportive and passionate approach to client group service (e.g. to HR Business Partners) is required.
Job role requirements;
- - Ability to manage a team and delegate tasks where appropriate
- - Using effective management techniques to develop team members and exacerbate team member potential through coaching, recognition and good feedback. Additionally, facilitating a responsible team culture with team members being proactive and making key judgement decisions.
- - Design and establishment of key methods of working including systems for liaising with the Data Team as well as call handling and duties distribution
- - Monthly reporting on activity within the team and in partnership with the HR Data team provide HR metrics for Head office in pan European senior management meetings
- - See through ad hoc projects to completion and support cyclical HR activity, for example, pay review, bonus, performance appraisal
- - Act as an escalation point for complex queries that will be placed with specialist teams e.g. Resourcing, People & Organisational Teams
- - Develop robust relationships with senior management, and gain their respect in order to be able to influence decision making
Key qualifications and competencies;
- - Proven key behaviours and values including taking ownership and accountability of issues, problem solving and decision making.
- - Strong customer focus and demonstrates a sense of urgency when delivering to the client
- - Proven influencing and coaching skills in an environment where employee engagement is paramount
- - Proven track record of process and operational management in a HR Service/Administration environment
- - Ideally CIPD / MCIPD qualified (or equivalent)
- - Of great advantage is a working knowledge of i-trent or HR systems
This is an urgent vacancy as interviews commence next week. If this vacancy is of interest, please send your CV to Ed at Annapurna (web address removed)
Annapurna will be acting as an employment agency for the purposes of this vacancy.
This job expired on 19/08/2010
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