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7 days ago
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Case Management Manager


Interlink Recruitment
Salary: £30000 - £35000 per annum
Location: Manchester
Job type: Permanent
Contact: Zara Khan
Category: HR Manager Jobs
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Case Management Manager

Full time, Perm

Manchester City Centre

Up to £35,000

An international law firm with over 150 partners and offices located all across the UK, Middle East and Asia are looking for a Case Management Manager to join their office. The role involves supporting and liaising with the relevant people in using the system and day to day management of the administration team.

Duties:

* Day to day HR Admin of absences and holidays

* Management of a team of 8 admin assistants

* Training new team members on the using the CMS system

* Setting, monitoring and reporting performance targets

* Providing general administrative support to the fee earners

* Co-ordinate with team leaders for management of Starters, Leavers and Absence in the CMS system

* Monitor client and team performance data

* Identify improvements and development of the system

* Liaison with the IT department on changes and CMS updates requirements

* Help reporting requirements and help with IT to produce reports

* Ensure CMS queries/issues are resolved

Person specifics:

* You must have experience with managing a busy administration team

* Experience of mentoring a team to improve performance

* Excellent organisational skills

* Logical approach to problem solving

* Essential experience of working with Visualfiles CMS system

* Excellent computer and Microsoft Office skills

* Experience of analysing and documenting working practices

If you're interested in this role, please click 'apply now' to forward an up-to-date copy of your CV. If you are starting your job search and your CV isn't quite ready or indeed if this job isn't quite right for you, please contact Zara Khan for a confidential discussion on your career.

You can view more opportunities on the Interlink website. Please note, our advertisements use salary and experience as a guide only. Interlink Recruitment is an equal opportunities employer.

Case Management Manager

Full time, Perm

Manchester City Centre

Up to £35,000

An international law firm with over 150 partners and offices located all across the UK, Middle East and Asia are looking for a Case Management Manager to join their office. The role involves supporting and liaising with the relevant people in using the system and day to day management of the administration team.

Duties:

* Day to day HR Admin of absences and holidays

* Management of a team of 8 admin assistants

* Training new team members on the using the CMS system

* Setting, monitoring and reporting performance targets

* Providing general administrative support to the fee earners

* Co-ordinate with team leaders for management of Starters, Leavers and Absence in the CMS system

* Monitor client and team performance data

* Identify improvements and development of the system

* Liaison with the IT department on changes and CMS updates requirements

* Help reporting requirements and help with IT to produce reports

* Ensure CMS queries/issues are resolved

Person specifics:

* You must have experience with managing a busy administration team

* Experience of mentoring a team to improve performance

* Excellent organisational skills

* Logical approach to problem solving

* Essential experience of working with Visualfiles CMS system

* Excellent computer and Microsoft Office skills

* Experience of analysing and documenting working practices

If you're interested in this role, please click 'apply now' to forward an up-to-date copy of your CV. If you are starting your job search and your CV isn't quite ready or indeed if this job isn't quite right for you, please contact Zara Khan for a confidential discussion on your career.

You can view more opportunities on the Interlink website. Please note, our advertisements use salary and experience as a guide only. Interlink Recruitment is an equal opportunities employer.


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