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22 days ago
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EMEA HRIS Support Analyst (PeopleSoft)


Annapurna HR Ltd
Salary: £40000.00 - £50000.00 per annum
Location: London
Job type: Permanent
Contact: HR Jobs
Category: HR Systems Jobs
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My client, a global property developer and investment business, are currently searching for an experienced Technical Support Analyst to be part of the HRIS team.

The team is responsible for our EMEA application for PeopleSoft. The team also support a number of other business applications, both on-premise and in the cloud. The role requires an experienced IT professional with technical skills in PeopleSoft HR applications.

How you will contribute:

  • Trouble shoot user problems
  • Troubleshoot technical problems
  • Enhance the application by being involved in analysis, design, development, testing and implementation of interfaces, customisations and reporting
  • Be involved and sometimes lead in the implementation of PeopleSoft provided fixes, bundles and service packs
  • Participate in projects to implement and support new modules
  • Be fully aware of forthcoming PeopleSoft releases and how the company may capitalise on new functionality
  • Enhance relationships with internal clients by providing an world class support service The ideal skills for this role are:
  • A core understanding of HRIS applications from a technical perspective
  • Knowledge of the architecture used to support business applications including web, application, batch and database servers
  • Expertise working with Microsoft and Google applications including SQL Server, Excel, Access and Google Sheets)
  • Experience of most stages in the application delivery life cycle (requirements gathering, design, build, test, implementation)
  • Good spoken and written English
  • Excellent listening skills
  • Confident enough to communicate your ideas to others and receive, understand, and incorporate comments from others
  • The capacity and willingness to perform duties with initiative and resourcefulness
  • Outstanding problem solving skills

My client, a global property developer and investment business, are currently searching for an experienced Technical Support Analyst to be part of the HRIS team.

The team is responsible for our EMEA application for PeopleSoft. The team also support a number of other business applications, both on-premise and in the cloud. The role requires an experienced IT professional with technical skills in PeopleSoft HR applications.

How you will contribute:

  • Trouble shoot user problems
  • Troubleshoot technical problems
  • Enhance the application by being involved in analysis, design, development, testing and implementation of interfaces, customisations and reporting
  • Be involved and sometimes lead in the implementation of PeopleSoft provided fixes, bundles and service packs
  • Participate in projects to implement and support new modules
  • Be fully aware of forthcoming PeopleSoft releases and how the company may capitalise on new functionality
  • Enhance relationships with internal clients by providing an world class support service The ideal skills for this role are:
  • A core understanding of HRIS applications from a technical perspective
  • Knowledge of the architecture used to support business applications including web, application, batch and database servers
  • Expertise working with Microsoft and Google applications including SQL Server, Excel, Access and Google Sheets)
  • Experience of most stages in the application delivery life cycle (requirements gathering, design, build, test, implementation)
  • Good spoken and written English
  • Excellent listening skills
  • Confident enough to communicate your ideas to others and receive, understand, and incorporate comments from others
  • The capacity and willingness to perform duties with initiative and resourcefulness
  • Outstanding problem solving skills

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