288 jobs - 0 added today
135128 registered Jobseekers
Recruiting? Call us on 01772 639042
Email me newest jobs similar to this one
10 months ago
Annapurna HR Ltd
Salary: £33000.00 - £37000.00 per annum + Great benefits
Location: London City
Job type: Permanent
Contact: HR Jobs
Sector: Retail
Category: Employee Relations Jobs

Are you looking for your next big step into Luxury Retail??

Do you have a strong ER background within the retail or similar sector??

You will be a well versed case work professional - either an ER Manager or Advisor looking to make the right move into your career.

Providing sound ER advice

  • Maintain up to date knowledge of employment legislation & company policy and procedure
  • Provide efficient and practical employee relations advice and support to Line Managers on ER cases and employment legislation both face to face and over the phone
  • Ability to challenge Line Managers on their management of process and the decisions they make to ensure consistency and fairness.
  • Ensure the correct utilisation of tools and templates and adherence to policies
  • Demonstrates empathy and objectivity when dealing with ER issues

Developing line management expertise

  • Influence and develop line managers to take ownership and accountability for the performance and development of their team members
  • Coach managers in building their ER competence and skill
  • Design and deliver training for line managers to improve ER skills and capability to proactively manage issues
  • Create template letters and processes to provide guidance and structure for line managers

Supporting in ER cases

  • Ensure prompt and effective case management of all employee relations issues including disciplinaries, grievances, absence management, performance management, flexible working, maternity, retirement, TUPE and redundancies
  • Support managers by attending formal meetings as appropriate and note-taking
  • Escalate more complex cases to ER Consultant or ER Manager
  • Assist in relevant preparation for the redundancy and TUPE consultation process
  • Support preparation for employment tribunal cases and ensure that any Data Subject Access Requests are completed on time and to required standard
  • Keep accurate & timely information in line with Data Protection Act

Maintaining policy and procedure in line with best practice and Selfridges Values

  • Keeps self and team up to date on relevant legal changes and their impact on policy and procedure
  • Update and draft HR policies and procedures, and communicating any changes to the wider business as appropriate

ER data capture and analysis

  • Keep ER tracker up to date and accurate
  • Ensure consistency of advice and outcomes across the business
  • Analyse the HR stats pack, Soundbyte Survey and Exit Interviews, and assist HR Managers with driving the HR KPIs
  • Track and identify trends in cases to make informed decisions regarding interventions and training to reduce ER cases

Key skills and experience

  • Prior experience of managing employee relations cases within a retail environment
  • Excellent interpersonal and communication skills
  • An ability to operate at pace and manage multiple cases at any one time
  • The ability to empathise
  • Client focussed approach with an ability to work with challenging internal customers
  • Achieve credibility through delivering great service and challenging where necessary
  • Ability to build and maintain effective working relationships at all levels
  • Excellent analytical and organisational skills, with good attention to detail
  • Ability to make decisions using good judgement; pragmatic approach to problem solving
  • Operate with professionalism and discretion, ensuring confidentiality wherever necessary
  • Good general IT skills including Microsoft Excel, Word, PowerPoint and Lotus Notes
  • CIPD qualified or working towards would be a preference

Here are some similar jobs for you to consider...


Yesterday
only 27 days until close
HR Consultant
London, London City, East Sussex, Brighton, Westminster

Email me newest jobs similar to this one

  Back to the top