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7 months ago
Annapurna HR Ltd
Salary: £45000 - £55000 per annum + Benefits
Location: London
Job type: Permanent
Contact: HR Jobs
Category: Organisational Development Jobs

L&D Manager - Leading Hospitality Group, London Based


  • Lead and drive the L&D function and be the first line of contact for all L&D related matters
  • Promote L&D, both on and off the job, and for all levels within the business units and Corporate Office
  • Identify, plan, design and deliver programmes and initiatives, in line with the business objectives
  • Build strong relationships throughout the organisation, creating an inspiring and fun learning environment which drives performance in our businesses
  • Build up from a greenfield site a new positive L&D function


  • Design and drive the L&D Strategy by identifying L&D needs within the business, regular communications with Department Managers etc. and provide training solutions to address needs
  • Deliver the L&D programmes in the Corporate Office and ensure delivery in our business with the help of Divisional Leads
  • Develop, update, co-ordinate and deliver the Company Induction programmes ensuring that all new employees at the Corporate Office are introduced to the Company vision, core values and legal obligations
  • Responsible for the Corporate L&D Calendar (managing, identifying needs, communication and conducting training as needed)
  • Manage the Talent Management Systems including the Learning Management System (LMS), Performance Management System (PMS) and Employee Opinion Survey (EOS)
  • Gather information, produce and analyse reports as and when needed of the different systems and platforms
  • Vendor Management/Relations; ensuring a smooth collaboration and communication with all different vendors. Responsible for keeping contracts up-to-date and renewed as needed.
  • Responsible for managing and keeping track of the L&D budget
  • Pro-active L&D support with new business openings and takeovers
  • Create and update training materials as required for use in our business units, reflecting Brand messages and industry developments. Ensure new/updated materials are uploaded onto the L&D Hub
  • Assist with developing and delivering brand engagement initiatives
  • Structure and organise training plans and reviews for all interns and trainees based in Corporate Office
  • Keep up to date with developments in the industry, monitoring trends, practices and making recommendations relating to these
  • Perform related duties and special projects as assigned


  • Previous experience in a similar role, preferably in the luxury hospitality industry
  • Experience with designing, delivering and evaluating training
  • Knowledge and experience of training methodologies
  • Ability to communicate effectively to other people across all levels
  • Excellent public relations and communication skills
  • Experience with online learning platforms
  • A detailed orientated


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