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about 1 year ago
Annapurna HR Ltd
Salary: £500 - £600 per day
Location: London
Job type: Contract
Contact: IT Jobs
Category: Change Management Jobs

Interim Process Manager/London/6 months contract

We are currently recruiting for an experienced Process Manager to support a major change in a UK Retailer brought about by regulatory changes. The program of work will include the implementation of a new IT system that will handle variances in custom clearance requirements across multiple jurisdictions. The project will also focus on a redesign of the current customs operating model. It will look to implement new custom clearance processes and may change the roles and responsibilities of the internal teams and may impact the ways of working in established 3rd party brokers.

The ideal candidate will have over 10 years' experience in complex process design. This contract will be required for 6 months. The role will be focused on 2 key areas:

  • Detailed design of the current "as is" customs processes
  • Mapping of the expected "to be" operations

The process manager will report directly into the Program manager. The responsibilities will include, but are not limited to:

  • Process mapping existing customs clearance procedures
  • Process mapping of future process
  • Detailed overview of changes that will take place from a ways of working perspective
  • Collaboration with both internal and external parties
  • Work in conjunction with a business designer and IT BA to detail future ways of working across IT, Ways of working and business processes

Annapurna Change are acting as the Recruitment Agency for this Vacancy. Mark Stanton is the consultant managing this role.

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