Job Title - Training Team Administrator
Location - Kings Langley
Job Type - Full Time, Permanent
Salary - £20,000 - £21,000
Role Title: Training Team Administrator |
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Reports to: Head of Training |
Branch /Department: Training Team |
Role Purpose: The Training Team Administrator will be responsible for ensuring that all trainers admin is completed to a high standard with the customer as a priority and supporting the Head of Training and Executive Director |
Key Accountabilities | Key Activities |
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Support customers through: - Formatting and process health check reports and send to client - Communicating with customers pre and post training, offering support with evaluations, resources and arranging suitable times for clients to liaise with trainers. - Providing seamless communication between the training team, Executive Director and key clients. |
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Support the training team delivery through: - Inputting training evaluation data following completion of jobs |
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Pre-empting potential risks and implementing preventative measures internally to avoid these risks |
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Support the Head of Training and Trainers - Updating trainer job sheet with information from sales team Support the Executive Director and Head of Training through - Inbox management, prioritising tasks |
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